BENEFITS

What do we offer that other cleaning companies and freelancers do not?

Safety

We perform background checks including CRB, on each cleaner. Each of our contracted cleaners is carefully screened to ensure that we utilize only quality and experienced cleaners with spotless criminal and professional backgrounds. We contract with only the best career-minded cleaners. You can be sure that any cleaner we refer to you will be IH Certified.

Affordability

We all know that a smart shopper doesn’t just focus on cheap rates. The key is to find the best overall value. While other companies cut costs at the expense of your safety, quality of service and convenience, Immaculate House feel that you shouldn’t have to compromise. You can have London’s premiere cleaning service and all its benefits for affordable rates.

Quality

Our Cleaners have either completed or are undertaking NVQ ‘s courses in Cleaning and Support services and they are also personally trained by Immaculate House to uphold high company standards. They understand the importance of hospitality, discretion, good technique and professional behavior. Our Customer Service is friendly and helpful. We aim to resolve any issues with your service promptly. Our job should be as thorough the 100th time as it was the first time. If the quality ever deteriorates, let us know and we’ll make it right again.

Convenience

 If you are not happy with your cleaner for any reason whatsoever, you can request a change of staff until you’ve found a perfect fit. If you have specific instructions, we’ll relay these to your cleaner to ensure they’re carried out properly. Our advanced database keeps accurate records of your preferences so they are known for every current and future job.

Integrity

We’re members of:

• British Institute of Cleaning Science
• Guild of Master Craftsmen
• Federation of Small Businesses

We work with London’s leading estate agents, property companies, developers, interior designers and leading concierge companies. See Clients

Transparency

We post our prices online – what you see is what you get.

• We will not say we can do it in 3 hours only to leave you with the hardest parts of the housecleaning.
• Unless you have special needs or an unusual workload, the rates are the same for everyone.
• We display our terms of business so you have a clear understanding of how we operate.
• Fully Insured - documents available for inspection, on request